One clear scorecard for Shopify Plus, Salesforce Commerce Cloud, BigCommerce Enterprise, and Adobe Commerce. You see license model, time-to-launch, native B2B, headless API maturity, and 36-month TCO bands, all scored. No platform loyalty. No rank numbers. Just where each one wins.
Every cell here reads Strong, OK, Weak, or Variable. No 1-to-10 scores. Rank numbers pretend to a precision nobody has, so this honest Shopify Plus vs SFCC vs BigCommerce Enterprise vs Adobe Commerce scorecard skips them. This is the matrix we run for every enterprise RFP. It scores the twelve criteria your CFO and CTO actually argue about.
| criterion | Shopify Plus | Salesforce Commerce Cloud | BigCommerce Enterprise | Adobe Commerce |
|---|---|---|---|---|
| License model | Flat list ($2,300+/mo) | % of GMV (typically 1-2%) | Quoted, banded by GMV | Quoted, perpetual + maintenance |
| Time-to-launch | Strong (8-14 weeks) | Weak (9-18 months) | OK (10-18 weeks) | Weak (6-12 months) |
| B2B native | Strong (since 2023) | Strong (mature) | Strong (B2B Edition) | Strong (Adobe Commerce B2B module) |
| Multi-region / Markets | Strong (Shopify Markets) | Strong (multi-site native) | OK (multi-storefront) | Strong (multi-store) |
| Headless API maturity | Strong (Storefront API, Hydrogen) | OK (SCAPI, OCAPI legacy) | Strong (open REST and GraphQL) | OK (REST, GraphQL since 2.4) |
| Partner ecosystem | Strong (Plus Partners) | Strong (large SI footprint) | OK (smaller agency network) | Strong (huge Magento community) |
| Checkout extensibility | Strong (Checkout Extensions) | OK (composable, code-heavy) | OK (Open Checkout) | Strong (full code access) |
| Payment-rail flexibility | OK (Shopify Payments preferred) | Strong (any gateway) | Strong (any gateway) | Strong (any gateway) |
| Customization ceiling | OK (Functions, Liquid, Hydrogen) | Strong (full pipeline access) | OK (open API, theme code) | Strong (full PHP access) |
| 36-month TCO band ($50M GMV) | $1.2M-$2.5M | $3.5M-$8M | $1M-$2.2M | $2.5M-$6M |
| Performance baseline | Strong (managed CDN, edge) | Variable (depends on SI) | Strong (managed CDN) | Variable (depends on hosting) |
| Post-launch ops cost | Low (managed platform) | Weak (high SI retainer) | Low (managed platform) | Weak (in-house DevOps required) |
Scoring is qualitative on purpose. False precision in an RFP is worse than honest ranges. Variable means the answer depends on your SI partner choice or your hosting environment.
The enterprise commerce landscape is not the one your last RFP scored. Shopify Plus has moved upmarket faster than any competitor expected. Native B2B landed in 2023, Functions and Hydrogen hit GA in 2024, and brands like Mattel and Heinz now run on Plus.
The incumbents shifted too. Salesforce Commerce Cloud license fees have inflated ahead of feature velocity. Adobe quietly folded Adobe Commerce deeper into Adobe Experience Cloud. BigCommerce Enterprise has stayed competitive on B2B price-performance but lost partner ecosystem ground. The platform you ruled out three years ago might be the right answer now.
A 2025 Gartner Peer Insights digital commerce overview shows Plus and BigCommerce taking share in the $20M to $200M GMV band, while SFCC and Adobe Commerce hold the high end above $500M GMV. Most RFPs now live in that middle. And the middle is where the platform fit decision actually matters.
For a 2026 enterprise RFP, the four platforms above cover roughly 85 percent of the serious shortlist. commercetools shows up as a fifth option for headless-first composable architectures. But it is a different category of decision: you build, not select. That puts it out of scope for this scorecard. We have shipped on commercetools twice, and we will not pretend it is a like-for-like alternative to Plus.
Shopify Plus has closed the enterprise capability gap on five specific axes since 2023. None of these are marketing claims. Each one is a feature you can verify in the Shopify dev documentation, in production stores, or in the Plus admin once you have a sandbox.
Custom discount, shipping, and payment-method rules in Rust or JavaScript, executed at platform speed without a Functions-as-a-Service layer. The capability that historically separated Magento from hosted SaaS now exists on Plus.
Multi-region storefronts with currency, language, domain, payment, tax, and shipping rules per market. Rolled out in 2022, hardened through 2024. Comparable to SFCC multi-site without the SI-team overhead.
Headless React storefronts on Oxygen edge hosting. Real GraphQL Storefront API. Closes the headless gap that previously sent enterprise teams to commercetools or composable stacks.
Company accounts, customer-specific catalog pricing, NET-30/60/90 terms, role-based buyer access, quote-to-order flows. Shipped 2023, mature by 2024. See our B2B page for the feature map.
The largest enterprise commerce partner network outside Salesforce, with senior engineering capacity on tap. The non-feature that wins more RFPs than any feature.
A Shopify Plus Partner who tells you Plus wins on every axis is selling, not advising. Four specific areas still favor SFCC, Adobe Commerce, or commercetools. Verify each one against your commerce model before you sign a Plus contract.
Plus has Locations and basic distributed-inventory routing. SFCC and Adobe Commerce ship deeper inventory-allocation rules, soft reservations, and fulfillment optimization out of the box. If your fulfillment model has 5+ warehouses with allocation logic, Plus needs an OMS bolt-on (Shopify Fulfillment Network, Cin7, Brightpearl, or NetSuite).
Shopify Functions are powerful but constrained: a single function executes against a fixed input schema. Adobe Commerce and SFCC let you write rule pipelines that span the full request lifecycle. If your business runs on 200+ promotion rules with cross-cart dependencies, the Functions surface will pinch.
Plus is a commerce platform, not a commerce + ERP fusion. Adobe Commerce on Adobe Commerce Cloud (and SFCC inside Salesforce stack) sit closer to ERP-grade workflows. If your team is replacing Oracle Retail or SAP Commerce, evaluate the gap carefully.
Plus runs an Organization model with up to 9 expansion stores per Plus subscription, sharing some admin and billing. SFCC, Adobe Commerce, and BigCommerce ship harder containment between brands and tenants. Brand portfolios with 20+ stores often outgrow Plus.
A 36-month TCO comparison for a brand at $50M to $100M GMV looks roughly like the table below. Every cell is a band, not a single number. The variance inside each line item is wider than the variance between platforms.
A few ground rules. License fees are public for Plus and quoted for the others. Agency or SI build numbers reflect mid-market US/UK rates. Ops headcount assumes 1.5 to 4 FTE depending on scope.
| cost line | Shopify Plus | Salesforce Commerce Cloud | BigCommerce Enterprise | Adobe Commerce |
|---|---|---|---|---|
| License (36 mo) | $83K-$170K | $1.2M-$3M | $140K-$400K | $300K-$900K |
| Build / replatform | $200K-$600K | $1M-$3M | $180K-$500K | $500K-$1.5M |
| Apps / extensions / modules | $100K-$300K | $200K-$500K | $80K-$220K | $200K-$600K |
| Integrations (ERP, OMS, CRM) | $80K-$220K | $300K-$800K | $80K-$200K | $150K-$450K |
| Ops headcount (3 yr) | $300K-$900K | $700K-$1.5M | $300K-$700K | $700K-$1.5M |
| Hosting (where applicable) | Included | Included | Included | $120K-$400K (self) or included (Cloud) |
| 36-month TCO band | $1.2M-$2.5M | $3.5M-$8M | $1M-$2.2M | $2.5M-$6M |
Sources: Plus list price published at shopify.com/plus; SFCC license bands from salesforce.com/commerce RFP responses 2024-2025; BigCommerce Enterprise quoted licenses 2025; Adobe Commerce list at business.adobe.com. Build, integration, and headcount ranges from 12 enterprise engagements 2023-2025.
Replatform exposure varies by source platform. SFCC migrations carry the highest cost, because you rewrite pipelines and untangle the Salesforce stack. Adobe Commerce migrations carry the highest catalog-modeling complexity, because Magento attribute sets rarely map cleanly.
BigCommerce migrations are the cleanest of the three. Both platforms share an API-first hosted architecture, so the exports come out clean. Below is the typical scope our migration team plans for each path.
| source platform | typical duration | primary cost driver | data migration risk | DH method |
|---|---|---|---|---|
| SFCC to Plus | 9-14 months | Pipeline and Service Cloud disentanglement | High (customer + order history) | Migration playbook |
| Adobe Commerce to Plus | 7-12 months | Catalog attribute remapping | Medium-high (catalog + B2B) | Magento context |
| BigCommerce Enterprise to Plus | 5-9 months | Theme and checkout rebuild | Medium (clean API exports) | Migration playbook |
Three caveats before you budget. First, the duration ranges assume one Plus expansion store. Multi-region or multi-brand work adds 3 to 6 months per additional storefront.
Second, the cost driver column is the dominant line item, not the only one. Expect 30 to 50 percent additional spend on integrations and content migration.
Third, every migration we ship includes a 60-day post-launch hypercare retainer. Budget for it from week one, not on day 75 when you discover you need it. The honest Forrester replatform research shows replatform projects run 20 to 40 percent over the original budget. A written exposure audit is the cheapest way to keep that number small.
Yes, with caveats. Shopify Plus has closed most of the enterprise gap since 2023. You get native B2B with company accounts and catalog pricing, Shopify Functions for custom discount and shipping rules, Hydrogen and the Storefront API for headless, and Shopify Markets for multi-region.
Brands like Mattel, Heinz, Allbirds, and Glossier run on Plus. The gap that remains is mostly multi-warehouse depth, ERP-tier customization, and true multi-store containment. SFCC and Adobe Commerce still pull ahead there.
For 80 percent of $20M to $500M GMV brands, Plus is enterprise-grade. For the other 20 percent with deep custom catalog modeling or complex distributed-inventory rules, SFCC or Adobe Commerce stay the safer pick.
For a brand doing $50M to $100M GMV a year, the 36-month TCO ranges run roughly like this. Shopify Plus lands at $1.2M to $2.5M (license $83K-$170K, agency build $200K-$600K, apps and integrations $100K-$300K, ops headcount $300K-$900K). SFCC lands at $3.5M to $8M (license $1.2M-$3M as a percentage of GMV, SI build $1M-$3M, integrations $300K-$800K, ops headcount $700K-$1.5M).
The gap is mostly license and SI fees. Ops headcount is closer than vendors admit. These are ranges, not quotes. Your numbers will move with B2B complexity, multi-region, and headless ambitions.
Maybe. Replatform exposure from SFCC to Plus is real: 9 to 14 months of build time, $400K to $1.2M agency cost, customer data migration risk, SEO redirect and crawl-budget impact, and integration rework with your ERP and OMS.
The case for replatforming is strongest when three things line up. SFCC license fees plus SI retainer top $1M a year. Your B2B requirements fit Plus native company accounts. And your storefront customization is mostly cosmetic, not logic-deep.
The case against is strongest when SFCC is welded into Salesforce Service Cloud and Marketing Cloud as one unit. It also holds when your catalog rules depend on SFCC pipelines that would need a full rewrite as Shopify Functions. We run this audit before recommending either path; see shopify-migration.
Both are credible, but the architecture differs. Adobe Commerce B2B (formerly Magento Commerce B2B) ships company accounts, shared catalogs, requisition lists, and quote management as a paid module. The customization ceiling is high, yet every change is engineering work against the Magento codebase.
Shopify Plus B2B ships company accounts, customer-specific catalog pricing, NET-30 to NET-90 terms, and quote flows. They come native to the Plus subscription with no module fee. The Plus surface is shallower, but the time-to-ship is faster.
Brands with 10K+ B2B SKUs, deep volume-tier rules, and ERP-tight integration often still pick Adobe Commerce. Brands with up to a few thousand SKUs, simpler tier rules, and a taste for managed hosting usually pick Plus. See our Plus B2B page for the feature map.
Yes, especially on B2B price-performance. BigCommerce Enterprise brings strong native B2B features (price lists, customer groups, B2B Edition since 2023), an open API surface with no Functions-equivalent vendor lock, and license fees that often run 20 to 40 percent below Shopify Plus at the same GMV band.
The trade-off is a smaller app marketplace, a smaller agency-partner network, and a checkout that has historically lagged Shopify on conversion. Pick BigCommerce Enterprise when B2B is your dominant revenue stream and the 12-month license savings fund a senior in-house engineer. Pick Plus when retail DTC leads and the partner ecosystem matters.
30-minute scorecard call. Written platform recommendation against your specific commerce model, B2B requirements, and 36-month operating budget. Half of these end with "stay where you are"; we get paid the same either way.
Further reading on enterprise commerce evaluation: shopify.dev · developer.salesforce.com/docs/commerce · bigcommerce.com/enterprise · devdocs.magento.com · web.dev/vitals · schema.org/Service
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