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Logistics Software Development Company

A fleet, warehouse, inventory, and last-mile engineering practice. EDI- and API-integrated architecture, barcode and RFID workflows that survive the dock floor, and ERP sync measured in minutes, not overnight batches — shipped from NY + Delhi on a six-week cadence.

since 2017
115 people · NY + Delhi HQs
2,000+
brands shipped · 55+ countries
48 h
written scope after first call
§ 01 · what we build

What we build for logistics.

Logistics software fails in the seams: the ERP batch that runs overnight while orders pile up, the inventory count that drifts between the warehouse and the storefront, the dispatch board that lives in a spreadsheet and one dispatcher's head. Eight build shapes cover most of what operators and 3PLs bring us — each one an integration discipline with its own failure modes, not a template with a new logo. If the problem is store-side rather than supply-side, our retail software practice covers POS and store systems; everything below is the freight, warehouse, and fulfillment rail.

01 · fleet

Fleet & dispatch software.

Dispatch boards with live vehicle status, driver assignment, proof-of-delivery capture, and exception queues. The phone-and-spreadsheet relay becomes one shared screen.

Replace the spreadsheet dispatch board →
02 · warehouse

Warehouse management systems.

Receiving, putaway, pick-pack-ship, and cycle counts built scan-first — barcode and RFID workflows that survive gloves, dust, and a dropped scanner — synced to your ERP in minutes.

Run the floor from one system →
03 · inventory

Inventory management software.

One stock truth across warehouses, storefronts, and the ERP. Reorder points, lot and expiry tracking, and drift alerts that catch a miscount before it becomes an oversell.

Stop selling stock you don't have →
04 · fulfillment

Order fulfillment automation.

Order routing, carrier selection, label generation, and status writeback automated end to end. Every event idempotent and replayable, so a failed webhook is a retry, not a lost order.

Take the humans out of the happy path →
05 · last mile

Last-mile tracking apps.

Driver apps with route manifests and proof of delivery, plus customer-facing tracking fed by carrier webhooks. Exceptions surface proactively instead of arriving as angry tickets.

Kill the where-is-my-order ticket →
06 · portals

Supplier & dealer portals.

Self-serve ordering with contract pricing, approval workflows, and reorder UX that moves buyers off email and fax. In our B2B industrial archetype, this pattern tripled self-serve order share.

Move buyers off email ordering →
07 · freight

Freight quoting engines.

Multi-carrier rate shopping, dimensional-weight math, accessorial rules, and margin-aware quoting — exposed to sales and customer portals from one rating core.

Quote freight in seconds, not calls →
08 · routing

Route optimization dashboards.

Stop sequencing under capacity and time-window constraints, plan-versus-actual views, and cost-per-stop telemetry. The dashboard pays for itself in fuel and failed-delivery reduction.

Cut miles from every route →
§ 02 · standards & integrations

Integration-first by architecture.

An honest note first: compliance attestations are statuses your company earns from an auditor — no development partner can hand them to you. What an engineering partner does control is whether your logistics stack speaks the languages the industry already runs on: EDI documents your trading partners insist on, real-time carrier APIs, and barcode standards that make a scan mean the same thing in every facility.

trading partners

EDI & API integrations.

Purchase orders, ship notices, and invoices exchanged as EDI documents where retailers and 3PLs demand it, and as modern APIs everywhere else — with a translation layer so your core system sees one format.

identification

Barcode & RFID workflows.

Scan-first receiving, picking, and cycle counts built on GS1 standards — GTINs, SSCC pallet labels, GS1-128 — so your labels mean the same thing to every partner in the chain.

carriers

Shipping API integrations.

Multi-carrier rating, labels, and tracking webhooks built against EasyPost and Shippo documentation — primary docs, not folklore — with carrier-outage fallbacks designed in.

addresses

Address validation.

Validation and normalization at capture time, not at the depot. An address caught in the order form costs nothing; caught on a truck, it costs a failed delivery and a reattempt fee.

data

GDPR-aware data handling.

Consignee names, addresses, and phone numbers are personal data. Minimization, retention windows, and deletion workflows aligned with EU data-protection law rather than bolted on later.

operations

SOC 2-aware practices.

Audit logs, role-based access control, change management, and incident runbooks structured from day one — so when an enterprise shipper's security questionnaire lands, the answers already exist.

§ 03 · challenges → how we solve them

Logistics breaks in predictable places.

Four failure patterns show up in almost every logistics stack we inherit. Each has a structural fix — not a patch — and each fix is cheaper the earlier it lands.

challenge 01 · batch lag

The overnight ERP batch runs the business.

When inventory and orders sync once a night, every system lies for 23 hours a day. We replace batches with event-driven sync through an iPaaS or direct webhooks. In our B2B industrial archetype, ERP sync lag went from overnight to under 15 minutes, and order-to-confirmation fell from 72 hours to 18.

challenge 02 · spreadsheet dispatch

Dispatch lives in one person's head.

A spreadsheet plus a dispatcher's memory scales to about a dozen vehicles, then breaks on the first sick day. We build dispatch boards with live status, assignment rules, and exception queues — the tribal knowledge becomes routing logic the whole team can see, question, and improve.

challenge 03 · stock drift

Inventory counts drift between systems.

Warehouse says 40, storefront says 55, ERP says 48. We designate one system of record, make every movement a scanned event, and run continuous cycle counts with drift alerts — a miscount becomes a same-day correction instead of a quarterly write-off.

challenge 04 · tracking black hole

Shipments vanish between scans.

The gap between "shipped" and "delivered" generates most of your support volume. We ingest carrier webhooks into a single tracking timeline, surface exceptions — stalled, misrouted, refused — before the customer notices, and give support one screen instead of five carrier portals.

§ 04 · the money question

How much does logistics software cost?

Logistics platforms are SaaS-shaped, so the honest ranges follow stage. An MVP — one warehouse, one carrier integration, one core workflow — runs $30,000 to $80,000 over 10-16 weeks. A post-PMF platform with multi-tenancy and observability runs $80,000 to $200,000 over 16-26 weeks. Scale-stage — SSO, advanced billing, RBAC, audit logs — runs $200,000 to $500,000 over 24-40 weeks, and enterprise builds with multi-region deployment cross $500,000 to $1M+. SOC 2 Type II readiness, when enterprise shippers demand it, adds $40,000-$120,000 of engineering plus $15,000-$40,000/year for the audit itself. The full stage-by-stage math, including the build-vs-buy table that saves $150K+ on most scale builds, lives in our SaaS development cost guide.

stagetimelinemarket range
MVP / pre-PMF10-16 weeks$30K-$80K
Post-PMF16-26 weeks$80K-$200K
Scale24-40 weeks$200K-$500K
Enterprise32-52 weeks$500K-$1M+

Scope moves price, not the conversation. Every quote arrives in writing within 48 hours of the intro call, itemized by build shape, integrations priced per trading partner and carrier.

§ 05 · featured case study

A B2B industrial supplier, self-serve tripled.

Industry archetype · drawn from patterns across multiple B2B and wholesale brands we have migrated · brand identity composite
self-serve share
55%

Orders placed without a rep, up from 18%.

order cycle
18h

Order-to-confirmation, down from 72 hours.

reorder engine
4.2x

Reorder GMV vs first-order GMV, trailing 12 months.

ERP sync
<15m

NetSuite inventory and pricing sync lag.

The pattern: an industrial distributor whose NetSuite ERP ran the business properly while the ordering rail lagged it by a day — overnight batch sync, buyers defaulting to the rep because self-serve was slower than a phone call. Twenty weeks, phased: 847 companies and 2,100 users migrated onto company accounts, tier and contract pricing rebuilt, NetSuite connected through Celigo with sync lag tuned under 15 minutes, threshold-driven approval workflows, and a reorder UX — par-level reminders, scheduled POs, quick-order-by-SKU paste — that became the growth engine. One operator put it plainly: "We cut two developer seats and added 240 new accounts in the first year." Read the full B2B industrial archetype, or see the same supply-side discipline in the Chicago B2B industrial archetype.

signal relay · systems talking to systems · the sync pattern behind the 18-hour order cycle
§ 06 · how we ship

Five steps, six-week cycles.

The cadence is the contract. Every build runs in six-week cycles with a demo every Friday — and because logistics software touches live operations, cutovers are phased by facility or buyer segment, never big-bang.

  1. 01

    Discover.

    A 30-minute call on your operation, your integration surface — ERP, carriers, trading partners — and your stage. Written scope with build shapes, timeline, and a fixed fee lands inside 48 hours.

  2. 02

    Design.

    Weeks one to two: the integration map first — every system, document, and webhook named — then data model, exception flows, and a clickable prototype of the dispatch and receiving screens before production code.

  3. 03

    Build.

    Weeks two to five: senior engineers on a staging environment you can click from day three. Carrier and ERP sandboxes wired early, sync jobs tested against seeded edge cases — duplicate webhooks, partial shipments, out-of-order events.

  4. 04

    Launch.

    Week six: phased cutover — one facility, one carrier, or your top accounts first — with monitoring and alerting live, incident runbooks handed over, and a go-live checklist your ops lead co-signs.

  5. 05

    Optimize.

    The next six-week cycle is scoped from live telemetry — sync lag, pick error rates, on-time delivery, cost per stop — not from a backlog written before the system met a real truck.

§ 07 · the logistics stack

Boring where it counts, sharp where it differentiates.

Logistics rewards proven primitives. We reach for typed languages, relational databases, and integration platforms with real documentation — and spend the novelty budget on your workflows, not the plumbing.

Next.js React React Native Flutter TypeScript Node.js PostgreSQL Supabase EasyPost Shippo Celigo NetSuite Klaviyo Looker Studio AWS Vercel
§ 08 · why Digital Heroes

Why logistics teams pick us.

01 · senior teams

NY + Delhi, honestly remote-first.

115 people across two HQs and three satellites. No fake local offices, no bait-and-switch juniors — the engineers on the call are the engineers on the build.

02 · overlap

Coverage shaped like your operation.

Warehouses and fleets don't keep office hours. US mornings overlap Delhi evenings, so a sync failure raised at your standup is often fixed before your next one.

03 · cadence

Six weeks, demoed every Friday.

The cadence is public and non-negotiable. You see working software weekly; a slipping build has nowhere to hide by week two.

04 · pricing

Transparent numbers, published.

Our cost guides print the real ranges before you ever book a call, and every scope arrives itemized in writing within 48 hours. Clutch 4.9, Upwork Top Rated Plus.

05 · operators

We run our own platforms.

Our ERP and client portals run our own 115-person business daily — orders, roles, audit trails included. We carry a pager for software we built; that instinct ships with your build.

§ 09 · three ways to work with us

Pick the shape your roadmap needs.

project

Fixed-scope build

6-14 weeks

One build shape — a carrier integration, a driver app, a dealer portal — scoped, priced, and shipped on the six-week cadence. Best when the outcome is nameable.

most picked
retainer

Product retainer

monthly cycles

A standing senior pod running successive six-week cycles — new trading partners, facilities, and workflows — scoped from live operational data each cycle.

extension

Team extension

3-12 months

Senior engineers embedded in your standup, your repo, your review process. You direct; we ship at your bar or above it.

Not sure which shape? Start from the stage math in the SaaS development cost guide — the ranges there map one-to-one onto these engagement shapes.

Eight answers.

How much does logistics software development cost?

Logistics platforms follow SaaS cost stages. An MVP — one warehouse, one carrier, one core workflow — runs $30,000 to $80,000 over 10-16 weeks; a post-PMF platform with multi-tenancy runs $80,000 to $200,000; scale-stage with SSO, RBAC, and audit logs runs $200,000 to $500,000; and enterprise multi-region builds cross $500,000 to $1M+. Integrations are priced per trading partner and carrier, itemized in the quote. Every engagement starts with a 30-minute call and a written scope inside 48 hours.

How long does a logistics software build take?

A single carrier integration or a driver app fits inside one six-week cycle. A logistics MVP — order intake, one warehouse workflow, carrier labels, an admin panel — runs 10-16 weeks, usually two cycles. Multi-facility platforms with ERP and EDI integration run 16-40 weeks depending on how many trading partners sit on the integration map. The constant: a demo every Friday and cutovers phased by facility, never big-bang.

Can you integrate with our ERP and EDI trading partners?

Yes — that integration surface is usually the whole project. We connect ERPs like NetSuite directly or through an iPaaS such as Celigo, exchange EDI documents where retailers and 3PLs require them, with a translation layer so your core system sees one canonical format. In our B2B industrial archetype, NetSuite inventory and pricing changes reached the ordering rail in under 15 minutes — down from an overnight batch — which cut the order cycle from 72 hours to 18.

Should we build a custom WMS or configure an off-the-shelf one?

Configure first, build where you differentiate. If your warehouse runs standard receive-putaway-pick-ship flows, an off-the-shelf WMS configured well beats a custom build. Custom wins when your workflow is the business — unusual kitting, lot and expiry rules, mixed-client 3PL billing, or an ERP relationship no connector handles. Most of our engagements are hybrid: buy the commodity core, custom-build the two or three workflows that make you faster than competitors.

Do you build driver and warehouse-floor mobile apps?

Yes, designed for the conditions they live in. Driver apps get offline-first architecture — a route manifest that survives a dead zone, proof-of-delivery photos that queue and sync — plus exception reporting. Floor apps get scan-first interaction: big targets, barcode and RFID capture, flows that work with gloves on. We build in React Native or Flutter so one codebase covers the Android scanners in the warehouse and the phones in the trucks.

Are you SOC 2 certified?

Attestation is a status your company earns from a qualified auditor — no development agency can transfer it, and we won't pretend otherwise. What we deliver is SOC 2-aware architecture: audit logs, role-based access control, encryption at rest and in transit, and incident runbooks from day one. That matters because enterprise shippers send security questionnaires before they send freight — teams that build this way answer them from existing documentation instead of a six-month scramble.

Do you support the system after launch?

Yes — and for logistics we insist on a defined handover either way, because this software runs live operations. Launch includes monitoring, alerting, and incident runbooks tied to operational metrics: sync lag, label failure rates, tracking-webhook gaps. Most teams continue on a product retainer — successive six-week cycles adding trading partners and facilities. Teams taking it in-house get documented architecture, seeded test suites for the integration edge cases, and a transition window where our engineers pair with yours.

Build or buy for shipping rates and route optimization?

Buy the rails, build the rules. Carrier connectivity — rating, labels, tracking — is a solved problem: EasyPost or Shippo gives you dozens of carriers behind one documented API, and rebuilding that is wasted budget. What's worth building is the layer on top: your margin rules, your accessorial logic, your carrier-selection policy, your routing constraints. The build-vs-buy table in our SaaS development cost guide saves $150K+ on most scale builds by drawing exactly this line.

Start with a logistics build audit.

A 30-minute call on your operation, your integration surface, and your stage. You leave knowing which build shape fits and what it costs; the written scope follows within 48 hours.

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