Robotics + AI tooling
Marketing sites for the wide CMU-adjacent robotics + AI cluster, autonomy startups, perception tooling, ML infra, robotics-as-a-service. Technical-product positioning, deep spec sections, integration documentation linkage.
Web design, Shopify development, mobile apps, and brand identity for Pittsburgh and Western Pennsylvania brands, robotics + AI, UPMC health-tech, Carnegie Mellon-adjacent SaaS, and Strip District + Lawrenceville DTC. Eastern Time, on-site discovery in East Liberty, the Strip, and Oakland.
Pittsburgh's tech identity has transformed over the past two decades. Steel-city heritage still shows up in the visual language (industrial typography, red-brick photography, working-class voice), but the real economic engine now is Carnegie Mellon's robotics and AI research, plus the UPMC health system (largest employer in Western PA) and a thriving autonomy and AI alumni network.
The brands we work with span multiple sectors: Strip District food and CPG with industrial heritage packaging, Lawrenceville creator-economy retail, Oakland-adjacent SaaS and research tooling, and East End healthcare-tech. We cover Eastern Time with on-site discovery in the Strip District, East Liberty, Lawrenceville, Oakland, and Downtown.
Pittsburgh shares our New York book hour-for-hour. We don't maintain a Pittsburgh office. Our staffed HQs are New York and Delhi, but we track the Pittsburgh working day Monday through Friday, 9 AM to 6 PM ET.
You get same-day Slack response and weekly demos. The clock below shows the daily collaboration overlap between your hours and ours.
Marketing sites for the wide CMU-adjacent robotics + AI cluster, autonomy startups, perception tooling, ML infra, robotics-as-a-service. Technical-product positioning, deep spec sections, integration documentation linkage.
Patient-facing apps, clinical workflow tools, telehealth, medication tracking. HIPAA-aware throughout; PHI never lands on consumer-grade analytics. Aptible / Datica / AWS HealthLake for compliant backends.
DTC food brands with industrial heritage packaging, Pittsburgh has a deep prepared-food and condiment lineage. Subscription scope, retail dual-channel, careful shipping math for perishables.
Apparel, hardgoods, and creator-economy DTC built around the Lawrenceville design + maker scene. Drop scheduling, member gates, Klaviyo + audience-platform sync.
Shopify Plus, Hydrogen headless, Strip District food + CPG, Lawrenceville creator merch, Klaviyo retention.
Editorial design system with industrial-heritage references where the brand earns it, accessible site build, Core Web Vitals green on launch.
Next.js + Vercel marketing sites, custom platforms, HIPAA-aware health-tech for the UPMC cluster, robotics + AI marketing infrastructure.
Native iOS, Native Android, React Native, patient-facing apps, robotics companion apps, creator-economy member apps.
Logo, type, color, motion, voice, Pittsburgh's industrial heritage informs the typographic system without overwhelming it.
90-day MVP for robotics, AI tooling, and research-spinout SaaS coming out of Carnegie Mellon and Pitt.
We work with brands across Pittsburgh: the Strip District, East Liberty, Lawrenceville, Squirrel Hill, Shadyside, the South Side, Oakland (Pitt and CMU), Bloomfield, and Downtown.
Metro coverage extends to Cranberry, Wexford, Sewickley, Mt. Lebanon, Bethel Park, Monroeville, Robinson, McMurray, and the Strip-North Shore corridor. On-site discovery happens in the Strip District, East Liberty, Lawrenceville, or Oakland for in-person sessions.
Coverage runs Eastern Time Mon-Fri 9 to 6, with weekly Friday demos on ET and same-ET Slack response.
Every Pittsburgh engagement scopes into one of three shapes before any contract is signed. You pick the shape that matches your stage, not a generic retainer.
Each shape includes fixed discovery, a named pod, and ET-aligned cadence. Expect a weekly Friday demo at 16:00 ET and same-business-day Slack response Mon-Fri 9 to 6 ET. Scope and timeline are agreed up front. We quote against discovery deliverables, never a rate card.
Two-week discovery, design system, and Shopify Admin API build. Includes editorial storefront, fan-merch and craft-beverage subscription flows, dual-channel lifestyle DTC catalog, and launch support.
Fits Strip District and Lawrenceville operator brands at $50K to $2M MRR. Contact for a scoped quote.
Next.js, Stripe, and HIPAA-aware build for the UPMC and CMU-spinout health-tech and robotics-AI corridor. Includes SOC 2 Type II, audit-trail logging, encrypted-at-rest PHI handling, and role-based admin.
Milestone-based with refundable first milestone if discovery misses the brief. Contact for a scoped quote.
Logo, modular type scale, color, motion tokens, voice, and a handed-off Figma library for Lawrenceville and Strip District creator brands, plus CMU-alumni health-tech and robotics spinouts. Reinvention without nostalgia. Contact for a scoped quote.
Pittsburgh is anchored by UPMC, the largest healthcare system in Pennsylvania with $24B+ annual revenue and a globally-recognized transplant program. Carnegie Mellon University anchors the research base with its robotics, AI, and computer-science programs.
That research birthed Aurora Innovation, Argo AI (acquired by Ford in 2017 for $1B+, dissolved 2022), and the Uber ATG self-driving program. PNC Financial Services, US Steel, Kraft Heinz, and Mylan/Viatris maintain major HQ functions in the region.
A typical Pittsburgh storefront brief carries either a HIPAA-aware health-tech dimension for the UPMC corridor or an AI/robotics/autonomy SaaS dimension drawing on the CMU alumni network. Many Lawrenceville and Strip District operators sit at the intersection of clinical credibility and frontier-tech positioning.
Coverage window, same-business-day Slack response.
Weekly recorded demo, every engagement.
Remote-first, no Pittsburgh office. We fly in for kickoff and launch.
Yes. We provide Eastern Time coverage with on-site discovery in Pittsburgh. Workshops happen at your office, ours, or neutral spaces in the Strip District, East Liberty, Lawrenceville, Oakland, or Downtown.
Most engagements include at least one in-person workshop plus quarterly in-person reviews. Day-to-day work runs remote with weekly Friday demos on ET, same working hours, and a 4-hour Slack response SLA Mon-Fri 9 to 6 ET.
Yes. UPMC is the largest non-government employer in PA, and the wider Pittsburgh digital health cluster makes HIPAA-aware mobile and web work a regular part of what we do.
We build marketing sites and patient-facing apps that route PHI to a HIPAA-compliant backend. Options include Aptible, Datica, AWS HealthLake, or a client-managed BAA-covered AWS environment. PHI never touches consumer-grade analytics. We document compliance posture as part of discovery.
We focus on four main archetypes:
Below NYC, Boston, and SF coastal premium tiers. Comparable to mid-market Cleveland and Cincinnati. Pittsburgh's labor market is competitive but not coastal-priced, so we can offer more flexible engagement shapes.
Most Pittsburgh engagements are fixed-bid for scoped builds with retainer continuation after launch. Healthcare and robotics work adds compliance and documentation costs that we price separately and transparently.
Yes. Discovery workshops are typically on-site at your office, ours, or neutral spaces like the Strip District coworking scene, the Energy Innovation Center, or East Liberty.
Week-to-week iteration happens via weekly recorded demos plus Slack on Eastern Time. For retainer engagements, quarterly in-person reviews keep the relationship active.
No. We're a remote-first agency with HQs in New York and Delhi, plus satellite offices in London, Sydney, and Lucknow. We work with Pittsburgh brands on ET hours, Monday through Friday, with same-day Slack response during overlap.
We do not maintain a Pittsburgh office and will not invent one.
Three standard shapes.
Shopify Plus or custom-platform build: 8 to 16 weeks (Discover, Design, Build, Launch, Optimize). Web-design sprint: 6 to 10 weeks for brands with a platform needing editorial-quality storefront, mobile, and brand system work. Engineering retainer: monthly senior developer hours with unused hours rolling over.
We scope shape and price before any contract.
Operator-led brands across robotics and AI, UPMC health-tech, Carnegie Mellon-adjacent SaaS, and Strip District and Lawrenceville DTC.
Shared thread: brands above $50K monthly revenue with a real growth roadmap and a named operator we can talk to weekly. We're wrong for pre-revenue concepts that haven't validated product-market fit yet, and we'll say so on the discovery call.
Yes. For retainer engagements we include quarterly in-person sessions in the Pennsylvania metro, either at your location or at an agreed neutral spot.
For one-off Shopify Plus or custom-platform builds we typically include a launch-week trip plus a 60-day post-launch review trip. Travel sits inside the project budget on the original quote, not as a surprise.
A 30-minute discovery call typically gets scheduled within a week of first contact. Written scope plus fixed-price quote returns within 48 hours of that call.
For Shopify Plus replatforms or custom-platform builds we add a 5 to 7 business day technical-discovery phase before the quote becomes binding. The migration data model and integration surface drive timeline more than visible design.
We build for the operator-led brands that define Pittsburgh's commerce , like Lilith, a founder-run business that outgrew its templates and needed real engineering.
Independent Pittsburgh businesses cited as market context , not Digital Heroes clients.
We work remotely with Pittsburgh brands across the metro, from our New York HQ team with daily 9, 1 ET overlap. Coverage spans Downtown, Lawrenceville, Shadyside, East Liberty, Strip District, Squirrel Hill, South Side and Bloomfield, across zip codes 15201, 15203, 15206, 15213, 15217, 15222, 15232, 15224.
Call our New York HQ, or book a 30-minute intro call , we scope your Pittsburgh build on the call and send a fixed quote within 48 hours.
Served from Digital Heroes' New York + Delhi HQs · USD invoicing · NDA on request
Published · Last updated .
Pinch, scroll or double-tap to zoom · drag to pan
Share your name and email so we can follow up.
Please enter your name and a valid email.