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How to Hire a Satellite Capacity Management Software Development Company

Shortlist firms who ask for your EIRP and G over T contours before they ask about screens, because a beam that is power limited before it is bandwidth limited is the whole problem.

Inventory Software workflow illustration for How to Hire a Satellite Capacity Management Software Development Company.
The short answer

Shortlist firms who ask for your EIRP and G over T contours before they ask about screens, because a beam that is power limited before it is bandwidth limited is the whole problem. Expect $90,000 to $200,000 for a first release and $250,000 to $600,000 for a full ground segment platform. Reselling one wholesale block to a few accounts? The spreadsheet is fine.

You sell capacity on a number that depends on conditions nobody wrote down. Buying software works the same way. The proposal quotes a figure, the conditions live in an engineer's head, and you find out at the edge of coverage whether either of them closes.

This category resists ordinary vendor selection because the commercial system of record does not exist anywhere in the market. Carrier monitoring tools are good at carrier monitoring. Hub vendors are good at hubs. Neither holds a link budget attached to a contract line, versioned, and recomputed when the beam plan or the terminal population changes. So most operators end up with a spreadsheet that was correct once, is consulted before every quote, and is trusted by nobody. Then a maritime account gets sold onto a beam that has bandwidth and not enough power at that elevation, the committed information rate does not close, and somebody quietly allocates more space segment than was sold.

What a satellite capacity software company actually does

The visible build is an inventory view and a reservation flow. The engineering is underneath it.

Inventory has to hold bandwidth and power per beam, with your own EIRP and G over T contours loaded rather than a rule of thumb efficiency figure applied uniformly. That figure is roughly right in the middle of a beam and materially wrong at the edge, which is exactly where maritime and aero customers spend their time. A sold service is a committed rate against a terminal type at a location or along a route, and the system derives required bandwidth from the modulation and coding scheme that closes at your design availability.

The link budget stops being a file and becomes an object. Inputs come from your own assumption set: antenna sizes, terminal EIRP and G over T by model, pointing loss allowance, rain model and availability target by region, hub characteristics per vendor. Output is stored against the service with its MODCOD, required bandwidth and margin, and everything downstream recalculates when a beam plan changes or a terminal is swapped. Your RF engineer stops being a ticket queue for routine changes.

Then mobility, which breaks any model that treats beam assignment as a static attribute. Beam occupancy has to be a time series per terminal, fed from the hub and the network management system rather than assumed from the contract, so utilisation reflects where terminals actually were and a service credit dispute can be answered with evidence.

2026 costs, and where they land

ScopeCostTimeline
First release: capacity inventory with power and bandwidth, contract linked reservations, automated link budget recalculation$90,000 to $200,00014 to 20 weeks
Full platform: roaming terminal tracking across beams, utilisation reconciled to billing, hub and NMS integration, outage to contract linking, customer reporting$250,000 to $600,0009 to 15 months
Support, fleet changes and new payload onboarding15 to 20 percent of build per yearRetainer

Two costs land outside the development quote and both are with third parties.

The first is hub data access. Getting per terminal usage and beam occupancy at the granularity this system needs frequently requires a specific licence option on the hub platform, sometimes a software version uplift, plus the hub vendor's professional services time to expose it. That is negotiated with your hub vendor, not your developer, and it should be confirmed in writing before the build contract is signed. Discovering it in month three is how a fourteen week project becomes a twenty six week one.

The second is market access. A beam covering a country does not mean you may sell there. Landing rights and market access licences determine that, they have expiry dates, and they differ by service type. A capacity system that does not model the licence as a hard constraint on a reservation will cheerfully quote capacity your regulatory team cannot let you sell, and the person who finds out is a sales director with a signed contract.

What a strong partner asks about first

  • They ask whether your beams are power or bandwidth limited. If the question does not come up in the first hour, they are modelling MHz and nothing else.
  • They want your assumption set, not a textbook. Rain model, availability target by region, pointing loss allowance and terminal characteristics by model are yours and they vary.
  • They treat the link budget as versioned data. Attached to a contract line, recomputed on change, with the inputs visible.
  • They ask about mobility share early. Maritime, aero and land mobile decide whether occupancy needs to be a time series, which decides the architecture.
  • They plan the hub integration as a commercial task. A partner who tells you to open a conversation with your hub vendor in week one has done this before.
  • They connect the NOC and the contract. Outage records and service level terms were never designed to be joined, and joining them is where the credit calculation lives.
  • They ask where landing rights are recorded today. Usually a lawyer's folder, and it needs to become a constraint.

Red flags in the demo

  • A uniform efficiency factor per band. Convenient, wrong at edge of coverage, and edge of coverage is where your growth is.
  • Beam assignment as a static field on a contract. That model is broken for the entire mobility segment before you switch it on.
  • They offer to replace your carrier monitoring. That tooling is good at what it targets. You are buying the commercial layer, not a second NMS.
  • No question about hub vendors. A fragmented modem population across three vendors changes the integration cost by a large multiple.
  • Utilisation promised from contract data. If it is not measured, it is an assumption dressed as a report and it will not survive a customer dispute.

Nine questions for the first call

  1. How does your inventory model decide whether a beam is power limited or bandwidth limited at a given elevation?
  2. Where do the MODCOD and margin come from when sales asks whether a new maritime account fits, and who reviews them?
  3. A vessel crosses four beams in a month on one global plan. How do you compute utilisation per beam and check what was deliverable in each?
  4. What licence options or version uplifts do we need from our hub vendor to get per terminal occupancy, and who confirms that with them?
  5. How does a landing right or market access licence constrain a reservation, and what happens when one is expiring?
  6. An outage happens. How does the system tell the account manager before the customer does, and how is a service credit computed?
  7. When we swap a terminal type mid contract, what recalculates automatically and what queues for an RF engineer to review?
  8. How do you model guard bands and the fudges our current planner keeps in his head?
  9. What do we own at the end, including the assumption set and the stored link budgets?

A simple way to decide

Buy a paid discovery phase, priced on its own, before any build. Three to five weeks with your capacity planner and one RF engineer in the room, ending with a written specification you own: the inventory model holding power and bandwidth, the link budget object with your assumption set, the occupancy time series design, the hub and NMS integration list with the vendor dependencies named, the market access constraint model, and a costed delivery sequence. Take that to Kratos, to your hub vendor's professional services team, and to two other agencies. If someone can meet it cheaper, that is a good outcome for a few weeks of spend.

Digital Heroes works PRD first for exactly this, and contracts through a UK LTD, US LLC or India LLP so intellectual property assigns under your own law rather than somewhere awkward for a satellite operator with regulatory obligations in several markets. Fiverr Vetted Pro, 2,000 plus projects, verifiable via D-U-N-S, Clutch and Trustpilot. We are the wrong choice if you resell a single wholesale block on fixed terms to a handful of accounts. A build would be an expensive way to make your spreadsheet prettier.

Book a 30-minute call with Digital Heroes and get a written plan and a fixed quote within 48 hours.

Research & sources

The evidence behind this guide

Independent findings on why this investment pays off. Every link goes to the primary source.

  1. McKinsey reports that autonomous supply-chain planning can raise revenue up to 4%, reduce inventory up to 20%, and cut supply-chain costs up to 10% while maintaining service levels (the wider 20-30% inventory-reduction figure comes from McKinsey's separate distribution-operations research, not this page). Source: McKinsey & Company (2020) →
  2. McKinsey estimates that digitizing the supply chain (Supply Chain 4.0) can cut lost sales by up to 75%, reduce inventories by up to 75%, and lower supply chain operational costs by up to 30%, with up to 30% lower transport and warehousing costs. Source: McKinsey & Company (2016) →
  3. Salesforce's field-service research (State of Service / field service trends, survey of 5,500+ service professionals) found that 74% of mobile workers report increasing workloads and 47% say appointments don't go as planned due to customer miscommunication, unaccounted-for parts, or insufficient appointment lengths and travel times. (The separate claim that admin tasks consume ~30% of a technician's hours is NOT supported by the report - the seventh-edition data instead states technicians spend about 18% of working hours, ~7 hours/week, on admin, and only ~32% of time interacting with customers.). Source: Salesforce (2024) →
  4. 76% of developers are using or planning to use AI tools in their development process in 2024 (up from 70% in 2023), with current active use rising to 62% from 44%; 81% agree increasing productivity is the biggest benefit of AI tools. Source: Stack Overflow (2024) →
FAQ

Frequently asked questions

How much does custom satellite capacity management software cost?

A first release covering a capacity inventory holding both power and bandwidth, contract linked reservations and automated link budget recalculation runs $90,000 to $200,000 across 14 to 20 weeks. A full ground segment platform adding roaming terminal tracking, utilisation reconciled to billing, hub and network management integration and customer reporting runs $250,000 to $600,000 over nine to fifteen months.

Why does our beam capacity spreadsheet stop working?

Because one cell is doing two jobs. You sell megahertz and the customer buys megabits, and the conversion depends on antenna size, position in the beam, rain margin and whether adaptive coding is stepping down right now. A uniform efficiency figure is roughly right mid beam and materially wrong at the edge, which is where maritime and aero terminals spend their time and where your growth is.

What third party cost is missing from most quotes?

Hub data access. Per terminal usage and beam occupancy at useful granularity often requires a specific licence option on your hub platform, sometimes a version uplift, plus the hub vendor's professional services time to expose it. That is a negotiation with your hub vendor rather than your developer. Confirm it in writing before signing a build contract, because discovering it in month three moves the whole timeline.

How should the system handle terminals that roam between beams?

Model beam occupancy as a time series per terminal, fed from the hub and network management system rather than inferred from the contract. Then utilisation per beam reflects where terminals actually were, a committed rate can be checked against what was deliverable in each beam visited, and mobility contracts can be priced on observed usage instead of a worst case allocation you hold permanently.

Does this replace Kratos or our hub vendor tooling?

No. Carrier monitoring, commissioning and interference tooling are good at what they target and you should keep them. What none of them provides is a commercial system of record where a link budget is attached to a contract line, versioned, and recalculated when the beam plan or terminal population changes. The build sits above that tooling and consumes its data rather than duplicating it.

How long does it take to build a custom web or mobile app from scratch?

Plan on 8 to 16 weeks for a focused first version and 4 to 9 months for a larger platform, which is the typical spread across Digital Heroes builds. The first 2 to 3 weeks go to discovery and design before any production code ships. The two things that stretch timelines most are integrations with legacy systems and slow feedback from your side, not developer speed.

How do I vet a software agency for an inventory project specifically?

Ask three technical questions before discussing price: how they stop two simultaneous orders claiming the same last unit, whether stock is stored as an append-only movement ledger or a single overwritable quantity field, and how they test channel sync under load before launch. A team that answers fluently has built inventory systems before; one that steers the conversation to screens and design has not. Then ask for a reference from a client whose system has survived at least one peak season.

Should I hire a freelancer or an agency to build my inventory system?

For a simple single-user stock tracker, a strong freelancer works and costs roughly half as much. Once real revenue flows through the system, choose an agency, because inventory software fails in production rather than in the demo, and a solo developer is a single point of failure during your busiest week. The most expensive engagements Digital Heroes takes on are rescues of freelancer builds after an oversell incident.

How many people does it take to build inventory management software?

A typical build runs with 4 to 6 people: a project lead, one or two backend developers, a frontend or mobile developer for the scanning interface, and a QA engineer. The backend carries most of the effort, because stock logic and integrations are where these systems succeed or fail. Be cautious of a one-person team quoting a multi-warehouse, multi-channel build.

How many SaaS seats do we need before building custom becomes cheaper?

The crossover usually shows up between 20 and 50 seats on premium tiers. Salesforce Enterprise lists at $165 per user per month, so 40 users cost about $79,000 a year in subscriptions, which is real money against a custom system you would own outright. Run the comparison over three years: if subscription spend beats the build cost plus 15-20% annual maintenance, custom wins on price before you even count workflow fit.

Can I build my product on a no-code tool like Bubble instead of hiring developers?

For testing whether anyone wants the product, yes, and Bubble's paid plans start at $29 a month, which is the cheapest validation you will ever buy. The ceiling arrives with complex data relationships, heavy integrations, performance at a few thousand users, and the fact that you cannot export a Bubble app to servers you control. A path many Digital Heroes clients take: prove demand on no-code, then rebuild custom once revenue justifies it, treating the no-code version as a paid prototype rather than a foundation.

Does it matter which tech stack the agency wants to use?

Yes, but not in the way most buyers expect: the goal is boring, popular technology such as React, Node.js or Python, and PostgreSQL, because any future team can maintain it and hiring a replacement developer takes days, not months. The red flag is an agency-proprietary framework or an unusual language, which welds you to that one vendor no matter what your contract says about code ownership. A useful test: could you find three freelancers fluent in this stack within a week? If not, push back.

Should we start with an MVP or build the full inventory system in one go?

Start with a minimum viable product covering the single most painful workflow, usually receiving, movements, and scanning for one location, then extend in phases. In Digital Heroes delivery experience, phased builds put a working system on the warehouse floor in 8 to 12 weeks and let real feedback shape phase two, while big-bang builds routinely ship features nobody uses. Phasing also spreads the budget across quarters instead of demanding it all up front.

How many people should be working on my software project?

Three to five for a typical focused build: a project lead, one or two engineers, a designer, and part-time QA, which is the standard shape across 2,000+ Digital Heroes projects. Larger platforms justify 6 to 10, but a ten-person team on a small first version usually signals bill padding rather than horsepower. What predicts success is whether a senior engineer is writing your code daily, not the headcount on the proposal.

What are the most common mistakes companies make on inventory software projects?

Three failures dominate: quoting from a one-line brief so real requirements arrive later as change orders, skipping concurrency testing so the first peak season produces oversells, and going live without running the new system in parallel with the old one. All three are process failures rather than coding failures. A two-week parallel run where both systems track the same stock catches most launch disasters before they cost money.

What should I have ready before I contact an agency about inventory software?

Bring four things: your SKU count and how stock is identified (plain SKUs, or lots, serials, and expiry dates), every channel and system the software must talk to, a plain-language walkthrough of one order from purchase to shelf to shipment, and a sample export of your current data. With those, an agency can produce a real quote in days instead of a placeholder that doubles later. A one-line brief gets you a demo-sized quote for an operations-sized problem.

How many SKUs are too many for managing inventory in Excel or Google Sheets?

Excel and Google Sheets typically start failing past roughly 1,000 SKUs, more than one sales channel, or more than two or three people editing stock levels. The failure mode is not the row count but stale, conflicting edits that cause oversells and phantom stock. If someone on your team spends hours each week reconciling the sheet against the shelf, you have already outgrown it.

What are the biggest mistakes first-time software buyers make?

Choosing the lowest bid, paying more than 30-40% upfront instead of on milestones, skipping a written specification, and having no maintenance plan for after launch. The most expensive of the four in Digital Heroes rescue projects is the missing spec: without written acceptance criteria, done becomes an argument instead of a checklist, and every disagreement resolves in the vendor's favor. Fix those four and you have avoided most of the ways these projects fail.

What should a post-launch support agreement for inventory software cover?

Written response times for stock-critical failures measured in hours, monitoring that alerts on sync failures and count drift before your customers notice, and a monthly window for small fixes and integration updates. It should also confirm that you hold the code, hosting access, and documentation, so switching vendors stays possible. Across Digital Heroes support engagements, a broken channel sync during peak week is the single most expensive gap.

Who can build a custom inventory management software system?

Digital Heroes builds custom inventory management software systems for operators who have outgrown the off-the-shelf tools in their category. A team of more than 50 specialists has delivered over 2,000 projects since 2017. Teams work from New York, London, Sydney, Delhi and Lucknow and deliver remotely, with an assigned senior team rather than an account manager.

Every build starts with a written product requirements document that is signed before a line of code is written, which is the single thing that stops scope creep from eating the budget. Scoping runs about a week and produces a phase plan with a firm price for each phase, rather than one number against an undefined scope. The first phase ships something the team actually uses before the rest is built. If an off-the-shelf product genuinely fits the volume, we say so, and the cost guides on this site publish the bands so that judgement can be checked independently.

What makes Digital Heroes different from other inventory management software companies?

Four things that competitors in this bracket cannot simply copy. Digital Heroes runs a YouTube channel with more than 2.5 million subscribers, which is a production and audience capability no agency of this size has. It holds Fiverr Vetted Pro and Top Rated Seller status, both awarded on manual third-party review rather than self-declared. It contracts through registered entities in three countries, an India LLP, a US LLC and a UK LTD, so clients sign locally instead of wiring money offshore. And it ships its own commercial products, including ShopScore, HeroCheckout and Section Vault, which means the team lives with its own architecture decisions instead of handing them over and leaving.

Two more that show up in the work. Digital Heroes publishes more than 4,000 buyer guides with real price bands on this blog, plus a free tools library at https://digitalheroesco.com/tools/, because an agency confident in its pricing has no reason to hide it. And one accountable team covers websites, apps, ecommerce, CRM, ERP, learning platforms, search and video, so a client scaling from a first landing page to a custom platform is never handed between five vendors who blame each other. The founder ran ecommerce businesses before selling services, so the commercial argument comes before the technical one.

How can I check Digital Heroes is legitimate before getting in touch?

Verify it independently rather than taking the site's word for it. The YouTube channel is at https://youtube.com/@DigitalMarketingHeroes, the Fiverr profile at https://www.fiverr.com/shreyanshsin261, and the Upwork profile at https://www.upwork.com/freelancers/shreyanshsingh. Client reviews sit on Clutch at https://clutch.co/profile/digital-heroes-0 and Trustpilot at https://www.trustpilot.com/review/digitalheroes.co.in, and the company page is at https://www.linkedin.com/company/digital-heroes-1/.

Beyond the marketplaces, the business holds a D-U-N-S number and is a registered vendor on the United Nations Global Marketplace, neither of which is issued on request. Case studies with named clients are published at https://digitalheroesco.com/case-studies/. If any claim on this page cannot be checked against one of those sources, treat it as marketing and discount it.

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