Custom Shopify theme development in three packages

Choose Basic or Standard if your current theme already covers most of your storefront and the gaps are specific: a few new sections, a better product page, speed or accessibility fixes. Choose Premium when your design has outgrown any template, or your merchandising needs sections no base theme offers. We recommend the smaller package whenever it does the job, and if the kickoff call shows you picked the wrong one, we say so before work starts.

Every order gets an email reply within 24 hours to book a kickoff call. On that call we confirm the scope of your package in writing and collect access to your store. Work starts after the call, on a draft theme in your store, delivered remotely by our engineers in Delhi and Lucknow with leadership in New York. If you would rather pay a deposit and then milestones instead of the full price, book a call before checking out.

Basic and Standard take 3 to 5 weeks, the range our theme customization page gives for work on an existing theme. Premium takes 7 to 12 weeks, the range for a theme built from scratch. Work starts after the kickoff call. What moves a project within its range is the depth of the section library, the number of templates in play and how quickly content and feedback come back.

The package price covers the scope confirmed in writing at the kickoff call. If you want something outside it, such as more sections or another template, we write up the change and you decide in writing whether to add it. None of that extra work starts until you have agreed to it.

You do. The theme lives in your Shopify store and its code sits in a GitHub repository under your organization. Under our terms of service, the designs and code we write for your project are assigned to you on full payment. If your store runs a paid Theme Store theme, that base theme stays under its developer's license; our additions to it are yours. Your Shopify store, apps and other accounts stay in your name throughout.

No. Your Shopify plan, any paid Theme Store theme license and app subscriptions are paid by you directly to Shopify or the app developer. Shopify adds recurring app charges to your Shopify bill, though some apps bill you outside it. The package price covers our design and development work only.

Our refund and cancellation policy applies to every package, and the full text is on our refund page. You can cancel by written notice at any time: we stop work, deliver everything completed up to that point, and you pay for the work completed and in progress, as the policy sets out. A deliverable that misses its agreed acceptance criteria is reworked at our cost, and if it still fails after the agreed rework rounds, you can reject it and ask for a refund of the part of the payment tied to it. To ask for a refund, email support@digitalheroes.co.in. We acknowledge the request within two business days, review it within five, and pay an approved refund within fifteen business days, back to the original payment method. Nothing here limits your statutory rights.

Every package includes 30 days of support after handover for the work we delivered, with handover notes and a recorded walkthrough so your team can edit the new sections in the theme editor without code. After that, ongoing theme work runs as a Shopify maintenance plan or a theme retainer, agreed separately.